Data & Privacy

Delete your account

You can delete your Phuzzles account at any time. This page explains how, and exactly what data is removed when you do.

In-App Instructions

How to delete your account

Account deletion is done from within the Phuzzles app in a few steps.

  1. 1
    Open the app and go to Profile Tap the Profile tab in the bottom navigation bar.
  2. 2
    Scroll to the bottom of the page Find the "Delete Account" option in the actions list.
  3. 3
    Type DELETE to confirm You'll be prompted to type the word DELETE to confirm your intent.
  4. 4
    Re-enter your password if prompted For security, Firebase may ask you to re-authenticate before deletion completes.
  5. 5
    Your account is permanently deleted All data listed below is removed immediately and cannot be recovered.
⚠️
This action is irreversible. Once deleted, your account, puzzles, and all associated data cannot be restored. There is no grace period.
Data Removal

What gets deleted

When you delete your account, the following data is permanently removed from our systems.

🗑
Account credentials & profile Deleted
🗑
Display name, username, email address Deleted
🗑
Profile picture Deleted
🗑
All sent and received puzzles Deleted
🗑
Puzzle photos & images Deleted
🗑
Contacts list Deleted
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Block list & reports filed Deleted
🗑
FCM notification token Deleted
🔒
Anonymised abuse reports you submitted Retained

Retained data consists only of anonymised safety records required to maintain platform integrity. No personally identifiable information is kept.

Can't access the app?

If you're unable to log in or access the app to delete your account, email us and we'll process the deletion manually within 30 days. Please include the email address associated with your account.

Get the app

Phuzzles is available on Android. Download it to manage your account directly from the app.

Download on Google Play